FAQ's
Drop us an email or message us on chat!
Returns and Exchanges
Drinking Cups
Due to health reasons, we do not accept returns. If your product arrives damaged, please let us know: info@ruphlife.com, or chat with us!
T-Shirts
Unworn items can be exchanged due to sizing issues.
Please write to customer service: info@ruphlife.com
or message us via chat.
Stickers
Unopened items may be returned.
Please write to customer service: info@ruphlife.com
or message us via chat.
Trucker Caps
No returns are accepted for our Trucker Caps.
Stickers
Are your stickers waterproof?
They are water resistant (i.e. after 48 hours, they can be placed on a surfing board or on the outside of a car and endure heavy rain)
Can the stickers be removed without leaving
residue?
Yes
What are the sticker sizes?
2.8in x 2.8in and 0.12″ (0.3 cm) white sticker border
Don't forget to clean the surface before applying!!
Trucker Caps
Is the logo or design embroidered or printed?
Printed
Does the cap have a structured or unstructured crown?
Structured
Is the cap suitable for outdoor activities like sports or hiking?
Yes
Is the cap machine washable?​
No. Please use warm water to clean
Mugs
What material are the mugs made of?
Ceramic
Do they come in different sizes?
Due to overwhelming demand, we are only supplying 11oz mugs at this time.
Are the mugs dishwasher and microwave safe?
Yes
Can I customize or personalize?
Yes. Please email us: info@ruphlife.com or send us a chat message!
T-Shirts
Is the fabric soft, breathable and comfortable to wear?
Our shirts are designed to be breathable, allowing airflow to keep you cool and provide comfort all-day
Does the fabric shrink over time?
Our t-shirts are pre-shrunk to minimize any additional shrinkage, so you can enjoy the same fit after washing.
Will the shirt fade over time?
Our t-shirts are made with high-quality, colorfast materials and durable printing techniques to ensure the colors remain vibrant even after multiple washes. To keep your shirt looking its best, we recommend following the care instructions